Support
Need help with proofit? We're here for you. Most features work offline and without an account, but if you run into issues or have questions, reach out anytime.
Contact Us
For questions, feedback, or bug reports, email us at proofit.feedback@proton.me
We typically respond within 48 hours.
Common Questions
Does proofit work offline?
Yes. Starter tracking, guided baking, timers, and all calculators work fully offline. Only AI features (recipe import, baking assistant) need a brief internet connection.
Where is my data stored?
All your data (starters, recipes, bakes, settings) is stored locally on your device. We don't have accounts or cloud sync - your data stays with you.
How do I cancel my subscription?
Open your device settings: Settings > Apple ID > Subscriptions on iOS, or Google Play > Subscriptions on Android. Cancellation takes effect at the end of your current billing period.
My recipe import didn't work. What can I do?
Try a clearer photo with good lighting, or paste the recipe URL directly. If the issue persists, email us with the photo or link and we'll look into it.